Contact & FAQ

Have a question about your order or our products? We're here to help.

For questions related to this store, your order, shipping, or returns:

Please email our support team at: hello@pentathlete.com. We aim to respond within one business day.

Alternatively, you can send us a message using our online contact form.

For questions related to USA Pentathlon Multisport, including athlete programs, events, or donations:

Please visit the official USA Pentathlon Multisport website at usapentathlon.org or contact them through their official channels.

About This Store & Our Partnership

What is this website? This site sells official USA Pentathlon Multisport (USAPM) apparel and accessories, designed and distributed by Débrouillard Inc., a licensed supplier and official partner. Our collection features exclusive, co-branded merchandise designed to celebrate the sport and directly support its athletes.
Is this the main website for USA Pentathlon Multisport? No. This website is dedicated to official merchandise. The primary home for all information regarding the National Governing Body, including news, events, athlete information, and governance, is usapentathlon.org.
Who operates this store? The store is proudly operated by Débrouillard Inc., under license from USA Pentathlon Multisport. Débrouillard manages everything from product design and production to e-commerce operations, and customer service.
How does my purchase support the athletes? Every purchase makes a difference. A portion of every sale goes directly to USA Pentathlon Multisport to help fund athlete training, development programs, and national team initiatives on the road to the LA 2028 Olympic Games and beyond.
Where can I find information about your privacy practices? You can read our full Privacy Policy and manage Your Privacy Choices on our policy pages.

Orders & Shipping

How can I track my order? Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number to follow your package's journey.
How long will it take to receive my order? Orders are typically processed within 1-3 business days. Shipping times vary based on your location. For more detailed information, please see our Shipping Policy.
Do you ship internationally? At this time, we primarily ship within the United States. We are exploring options for international shipping in the future. Please check our Shipping Policy for the most current information.

Returns & Products

What is your return policy? We want you to be happy with your purchase. We accept returns of unworn, unwashed items within 30 days of delivery. For full details and to initiate a return, please visit our Refund Policy page.
How do I know what size to order? Each product page includes a link to a detailed sizing chart. We recommend comparing these measurements to a garment you already own to ensure the best fit.
Will you be adding more products? Yes! We are continuously working with USAPM to develop new and exclusive designs. Subscribe to our newsletter at the bottom of the page to be the first to know about new product drops and special offers.